Updates Rabo Internet Banking

From October 15th a customer request for Multibank and Rabo network Banking (RNB) accounts will be fulfilled. In the MT940 Structured and MT942 Structured formats field 25 "Identification of account" will be enriched with the currency code preceded by one blank space. This will ensure that the account will always be unique, in case the account number is set up with multiple currencies.

More information regarding the format descriptions of the MT940 Structured and MT942 Structured is available here.

Do you have more than 300 accounts in your Rabo Internet Banking Professional agreement? We will soon be optimizing the use of a large number of accounts on some pages.

In ‘Download Transactions’ you can download your Account Statement and Daily Account Statement (PDF). Following customer feedback, there will be two changes in these formats:

• When downloading the Account Statement (.pdf) you can now also download transactions of the current day by using the options ‘Last closed Book Day’ or ‘Last Download Within Current Book Day’. 
• When downloading the Daily Account Statement (.pdf), the serial numbers of your daily account statements are now consecutive even if you supress the statements without transactions. You can set the option not to receive empty daily account statements via Payment & Savings – Self service – Internet and mobile banking – Set account statements without empty pages.

The old format versions of the CAMT.052 and CAMT.053 will no longer be available from July 1, 2019. You can use the new format versions which are available from January 2019. More information about the new format versions can be found here.

The old versions of the MT940 Structured and MT942 Structured have been cancelled on July 1, 2019. You can use the new format versions which are available from January 2019. More information about the new format versions can be found here.

Do you have one of more credit cards? In Rabo Internet Banking (Professional) you can download the credit card transactions of the past 15 months in a CSV file. In Rabo Internet Banking Professional only users with the role Owner and AdministratorPlus can see the credit cards present and download the credit card transactions.

You can download credit card transactions via Payment & Savings – Download transactions – tab Credit cards

From 1st of May 2019 the import format BTL91 will no longer be accepted. For importing payment orders you can use the format Generic Payment File (PAIN.001.001.03). Read here more about the Generic Payment File.

Rabo Payment request is now also available in Rabo Internet Banking (Professional). You simply send your customer a Rabo Payment request with a payment link. Your customer can pay directly so that the money will be credited to your account more quickly. Rabo Payment request is available for users with the authorisations ‘Create Payment orders’ and ‘1st signature’.

The benefits of Rabo payment requests:

• Your customers will pay the invoice more quickly.
• The amount will be credited directly to your account.
• Receive a notification when the money is credited (optional).
• Also useful as a payment reminder.
• Pay without pay terminal.

In coming months we will improve the functionality. First we will make it possible to import payment requests to send multiple payment requests at a time. This is followed by the option to authorize users separately for payment requests so that users can send pay payment requests for your company without a payment authorisation.

You can find more information of what is going to change at www.rabobank.nl. With the introduction of Instant Payments, payments in euro’s within The Netherlands will increasingly be credited directly to the beneficiary account, seven days a week. This applies to payments in euros to Rabobank account and to other Dutch banks that are affiliated to Instant Payments. This fast way of paying only applies as of mid-2019 for individual payments in euros via Internet Banking and Mobile Banking. Read more information (Dutch). 

Do you want to be sure that your payment is credited on time? Be aware of the timelines for processing your payment (Dutch).

If orders are removed from a batch, the total amount will be recalculated. The original amount is crossed out and the new total amount will be presented below or next to it. Previously the total amount remained unchanged.

The change refers to all the pages of Order files.

Since 13 March 2019 you are be able to view your payment transactions of the last calendar day.

The look and feel of your account overview has changed. You have the same information in a more user-friendly overview. In addition to the account overview you can also consult the information of your credit card(s) via the menu option Account overview. Your account overview is supplemented with a tab Credit cards. Via this tab you can consult the detail information of your credit card(s) and card transactions.

The IRS always needs a payment reference to be able to process your payments into their administration. To reduce the possibility of errors it is now mandatory to fill in the payment reference for payments to the IRS In Rabo Internet Banking. As a result a regularly recurring payment to the IRS isn’t possible, because you cannot give a unique payment reference to a regularly recurring payment.

More information on the mandatory payment reference (Dutch)

In Rabo Internet Banking Professional you are able to search in the audit log data of imported order files. This allows you to find out which employees have performed which actions when importing and processing order files and batches. The search result generates the Audit trail Order files and can be downloaded in PDF. The audit log data of order files offers an overview of changes over the period you selected and other assigned search criteria. This is suitable for your own administration. The option can be found via Payment & Savings – Order files – option ‘Search’.

• Consult the leaflet Order files (PDF)

On the 14th of January 2019 we changed the CAMT.053 and CAMT 0.52 reporting formats. With these changes we comply with the guidelines of the SWIFT Common Global Implementation (CGI). The most important changes are: 

• Maintenance of the original related party and related agent fields for reversed transactions 
• Expansion of balance type PRCD 
• Change of balance type OPBD 
• New tags Transaction Amount and Proprietary Amount
• Modification of the Creditor Scheme Identification 

 

We advise you to check if your accounting package or ERP-system can process these changes.

On the 14th of January 2019 we expanded the MT940 Structured and MT942 Structured with new information. The most important changes are: 

• New sub field with unique Rabobank reference in field 61 
• Modification of the transaction type codes 
• New code words in field 86 

We advise you to check if your accounting package or ERP-system can process these changes.

More information on the mandatory payment reference (Dutch)

Starting from 1 January 2019, incoming payments into your account will no longer specify payer address details. This applies to download formats CAMT.052, CAMT.053, SWIFT MT940 Structured and SWIFT MT942 Structured. This decision has been agreed between all Dutch banks and may have implications for the administrative processing of your incoming payments. 

Some incoming payments are not processed correctly. What should I do?

• Does your accounting software not process your incoming payments correctly? For further help and more information, please contact your software supplier.
• Consider alternative payment methods, such as direct debits, iDEAL (with or without QR code) or payment requests. This will enable you to establish the payment reference of each payment yourself, whilst increasing the likelihood of automated processing of these payments in your accounts. 

Do you need proof of your payment? In Rabo Internet Banking (Professional) you are able to print a payment confirmation. You can do that via the Transaction Overview by clicking on the concerning transaction. You can print the transaction details..

You can view the power of attorney of the organisation that is logged in Rabo Internet Banking Professional. Both provided and received power of attorney are shown. Examples are the power of attorney for debit cards or to transfer money from a current account. The overview is only available for the owner/legal representative. This is the first step in the online request, changing and terminating power of attorney by users and the automatic processing.

When downloading the current authorisations of the users in Rabo Internet Banking Professional, you now can also choose for an overview in Excel in addition to an overview in PDF. Especially when you have a lot of users and/or accounts, it will be easier to search, filter and do certain checks. The overview is also available in an English version.

Expanded period second signature for separate assignment In Rabo Internet Banking Professional the time you have to place a second signature for separate payment orders is expanded from three to seven calendar days. For batches you already had seven calendar days to place a second signature. After these seven days the payment orders or batches are rejected automatically.

In Rabo Internet Banking Professional you are able to search in the audit log data of imported order files. This allows you to find out which employees have performed which actions when importing and processing order files and batches. The search result generates the Audit trail Order files and can be downloaded in PDF. The audit log data of order files offers an overview of changes over the period you selected and other assigned search criteria. This is suitable for your own administration. The option can be found via Payment & Savings – Order files – option ‘Search’.

• Consult the leaflet Order files (PDF)

There has been a change in Rabo Internet Banking Professional on the page Place 2nd signature for the batches to be signed. From now on you will find the last 8 characters of the checksum SHA-2 of the original order files. This fulfills a frequently asked customer wish.

There has been a change in Rabo Internet Banking Professional on the page Place 2nd signature for the batches to be signed. From now on you will find the last 8 characters of the checksum SHA-2 of the original order files. This fulfills a frequently asked customer wish.

In Rabo Internet Banking Professional it is now also possible to fill in a correspondent bank if necessary. Then you don’t have to enter the preferred route as specific instructions every time you transfer to the same beneficiary. You enter the BIC correspondent only if you explicitly agreed to do so with the beneficiary. Additional costs will be charged when using specific instructions.

Specifying an preferred route does not always result to a more efficient or cheaper processing than when the payment is processed through our network. Payments without a preferred route are often processed faster because of agreements with regular correspondent banks. Then no unnecessary costs will be charged.

It is now even more easy to find transactions because the search functionality has been extended with a few new possibilities:

• Searching for transactions in all your accounts.
• Searching for the last (intraday) transactions in all your accounts via ‘Transactions today’.
• The advanced search options are extended with Mandate reference, Creditor reference, End-to-end identification, Batch identification and Payment return reason code.
• You can export the search results to a CSV file. The search result can contain a maximum of 10.000 transactions.

The extended search function is available via Payment & Savings – Account overview – select an account – search a transaction via Advanced search.

 

The spending limit has changed in your account and transaction overview. In addition to the actual balance and any credits on your account, the spending limit consists of:

 

• Reservations like iDEAL payments, ATM use abroad and refueling at an unmanned gas station
• Restrictions like bank guarantees or seizure.
• Extensions like extra credit.
• Balance compensation.

 

 

 

This means a more realistic insight of what you can spend. Therefore the balance may be higher of lower than your initial expectation.

You can see the spending limit by a mouse over if you have the cursor on the balance of your account.

In Rabo Internet Banking Professional you can delete a payment or direct debit order from an imported batch. You can ‘amend a batch’ as long as:

 

• no first and second signature has been placed.
• the imported batch has not been processed.

 

The details of the deleted order will show who removed the order and when. You can delete an order via Payment & Savings – Order files – View order file – View batch.

A user needs the authorization ‘Amend batch’ to delete orders from a batch. With the right authorizations the user can amend batches for the accounts he is authorized for. You set the authorization ‘Amend batch’ via Payment & Savings – Self service – Authorisations – Users and authorisations – User overview – Generic authorisations, option ‘Amend batch’.

If you have a payment order in a foreign currency, you will now first see the corresponding currency at the orders in orders to be send. The indicative amount in Euros is listed below. The total amount of the selected orders also indicates of which currencies it consists. When signing, the Rabo Scanner shows the currency in which the order is executed if the total of all orders consists of 1 currency. The amount on the Rabo Scanner is in Euros if the total of orders consists of multiple currencies.

In march the end-of-day download formats in Rabo Internet Banking Professional were extended with the value balance. From now on the value balance is also available in the Balance overview.

In Rabo Internet Banking Professional you can download an overview in PDF format of the orders to be sent before you sign them. This overview shows the details per order including the description. Besides the overview of all orders you can also download an overview of a specified selection orders to send.

If there are no transactions on a book day, a daily account statement will still be made. Don’t you want any empty daily statements in your download? You can set this new option. In this case the serial numbers of your daily statements will possibly not adjoin. This new option can be set per user and applies to all accounts. In Rabo Internet Banking Professional you can set the new option via Payment & Savings – Self service – Internet and mobile banking - Set account statements without empty pages.

After an iDEAL payment you will now get extra information such as the complete account number and pass number of the pass with which the payment is done. The information can be found in the description of the iDEAL payment in your Transaction overview and on your Account statement, Daily account statement and other download formats. This applies to internet banking and the App. You can easy find out who made the iDEAL payment. This was a much heard wish which we have fulfilled.

The Balance History provides an actual insight in all business payment accounts of your company. This gives you more financial insight and overview for a period of 31 days and 1, 2 or 5 year in the past. The Balance History provides insight in:

 

• The balance of the account at the end of the concerning day or month.
• The total of incoming and outgoing payments per day or per month.
• The credit facility if you have one.

 

In the Balance History there will only be accounts that hold the name of the company with which you are logged in. Any private accounts or accounts of other companies which are concluded in the agreement, are not shown.

For the time being the Balance History is only available in Rabo Internet Banking business edition. At a later time it will also be available in the App and in Rabo Internet Banking Professional. You find this new possibility via the menu of Payment & Savings – Account overview – menu option Balance History.

View your balance history

With Compress transactions you can compress credited transactions of the same product into a single booking when you download your account and daily account statement. Your Account and Daily Account will be more concise if you receive a lot of booked transactions of the following products:

 

• iDEAL
• Accept Giro
• cancelled Euro Direct Debits

 

You activate this option in Payment & Savings – Self service – Internet and mobile banking - Compress transactions. Subsequently you can indicate on the page ‘Download transactions’ which transactions you wish to compress when you want to download an Account or Daily Account Statement.

Shortly you can also compress transactions in the Transaction overview.