Cookies help to make the website work properly and securely. Cookies also enable us to better inform you, e.g. about relevant products and services. Did you know that there are different types of cookies? And do you know what they are used for? Allow us to explain. You can also read more about other technologies, such as Local Storage, on this page.

What are cookies?

Cookies are small text files that our website or the Rabo App stores on your computer, tablet or smartphone. We use them to collect information about your website visit or about the computer, tablet or smartphone that you are using. We also store this information. Thanks to cookies, you don't have to enter the same information every time you visit the website, for example.

Why does Rabobank use cookies?

Some cookies are necessary and are always placed on your device, for example to enable online banking and use of the Rabo App. There are other cookies we use to provide you with the most personalized offer possible. You can always choose whether to consent to this.

We also use cookies to analyze your internet behaviour on our website. If you select ‘Accept’, we can share this information with other companies we work with. We use your personal data to create a profile. This is how we recognize you the next time you visit our website or the Rabo App, It also allows us to make your visit more personal by showing relevant information. If you select 'Accept', we can also make our advertising more relevant and personal outside of our website and the Rabo App. If you click the ‘Accept’ button, you can also, for example, watch videos on our website.

Your privacy is important to us; we will not sell your data.

How do I set my cookies?

You choose your own cookie preference. Only 'necessary cookies’ are required for a properly functioning site. If you accept all cookies, we will provide you with the most complete experience on our website and app.

Want to change your cookie settings? You can do so on this page and via online banking or the Rabo App. If you use multiple browsers, you need to adjust your cookie settings separately for each browser.



Confirm cookie setting

What happens to my cookie preference?

We will save your preference for ‘Only necessary’ or ‘Accept all cookies’. Sometimes we will overwrite your cookie preference. That happens if you are a customer and use different devices or browsers in which you make different choices.

To illustrate:

You log in to online banking on your laptop and select the cookie setting ‘Accept’. Next, you log in to the Rabo App on your smartphone and select the cookie setting ‘Only necessary'. The cookie setting you have last chosen will now be stored in your customer profile and then also be used for your laptop.

Different cookie settings

Rabobank uses two (2) levels of cookie settings: 'Only necessary' and 'Accept'. 'Only necessary' is the minimum level and if you select 'Accept', you accept all cookies. You can change your preference whenever you want on this page or via the Rabo App.

Cookie setting 'Only necessary'

With this cookie setting you accept the placing of necessary and analytical cookies. These cookies are required to use internet banking and the Rabo App securely. We use cookies to measure clicking behaviour anonymously, for example to see how many visitors have used our website or the Rabo App. This setting means that we cannot tailor offerings to your preferences.

Cookie setting ‘Accept’

With this setting, the website and Rabo App are completely tailored to your personal use and preferences. You thereby give us permission to share your browsing behavior both with us and with our partners. This refers to companies inside and outside Europe with whom we work to build a customer profile about you. We and our partners use this customer profile to show personalized ads. We may also inform you about relevant products and services on, in the Rabo App and on other websites.

Local Storage

We use HTML5 Local Storage to store data. This works much the same as cookies. That's why we’ve included an explanation here.

With Local Storage, you decide how long the browser or your device retains the data. This depends on your browser or device settings and whether and how often you clear the history.