Terms & conditions

On this page, we have made our General banking terms & conditions document available to you. The product terms & conditions are included on our product pages.

General Banking Conditions

The General Banking Terms & Conditions (currently available in Dutch) state your rights and obligations, and oúr rights and obligations. The conditions have been simplified, clarified, and adapted. All banks in the Netherlands apply the same conditions.

Product conditions

In addition to the General Banking Terms & Conditions, there are also Product Terms & Conditions. These are in line with the specific product that you purchase from us. You will find the Product Terms & Conditions with our products. The terms and conditions of business payments are available in English. The terms and conditions of other products are only available in Dutch.

Products for personal banking

Currently available in Dutch.