Around the holidays the postal and courier services close earlier. Therefore, deliver your orders in a timely manner in connection to the Christmas and New Year rush. Also take into consideration that documents belonging to these orders could possibly be recieved after the holiday
Please use our Rabobank application forms.
- Please complete the online application form.
- You will receive the application form by e-mail.
- Please print the application form that is to be signed by yourselves or by any authorised officer. The authentication key is only to be filled out when previously agreed with us. Otherwise you can leave the field blank.
- Scan the document and send it by e-mail to email@example.com. In case of an Export Collection please send the signed form attached to the documents to Trade Services.
Examples of Rabobank guarantees are provided below. You may also provide your customer or supplier with these draft guarantees from Rabobank.
Dutch export association Fenedex has developed a Checklist Letter of Credit together with Rabobank. You can use this checklist in the entire export process, from the commercial start-up phase up to the transaction settlement.
Where should I send my documents to?
You may send your application forms to us by e-mail at firstname.lastname@example.org or sending the application form accompanied by your documents by post to be addressed to:
Rabobank, Trade Services department
Winthontlaan 1 (UW 5)
3526 KV Utrecht
When will I receive my documents?
Domestic courier despatches will usually be delivered to you the next working day before 10 a.m.
How can I track the status of my documents?
You can track the status of your documents via Parcel International’s website using the reference number of your product. You can find this reference number in the correspondence from Rabobank. The reference numbers of Bank Guarantees starts with GU or GB, Letters of Credit with LM or LX, and documentary collections with CM or CX.
Where can I get help to complete the online application forms?
If you have specific questions or requirements regarding our Trade products, please contact the Trade Service Desk at tel. no. +31 (0) 30 216 36 00 (available on working days between 9 a.m. to 12 a.m. & 1 p.m. to 5 p.m.) or send an e-mail. For more information regarding Trade products or risk issues please contact your account manager.
My goods are addressed to the bank. What should I do now?
Some suppliers don’t address the goods as stipulated in the documentary collection instructions, but may prefer sending them directly to Rabobank. If you wish to receive the goods, Rabobank may have to release them. You may require such a release via our release of goods form.
Please complete and sign these forms and send them to Rabobank Trade Services by e-mail to email@example.com.
I need to present a bill of exchange. What do they look like?
An example of a bill of exchange can be found below. You can complete the bill of exchange by using this example.
Where can I get information regarding Rabo Trade Access?
Detailed information regarding the use of Rabo Trade Access can be found on the webpage of Rabo Trade Access Support. For technical questions please contact Rabo Corporate Support at +31 (0)30 7121 777. They can be reached on working days between 8 a.m. and 5.30 p.m. You may also send an e-mail.
For specific questions regarding the Trade related content please contact the Trade Service Desk at +31 (0)30 2163 600. They can be reached on working days between 9 a.m. to 12 a.m. & 1 p.m. to 5 p.m. You may also send an e-mail.
When should I fill out the field authentication key?
On the application forms a authentication key can be filled out in the signing paragraph. This field is only required if agreed with us previously. Otherwise you can leave the field blank.