Our thousands of FEC colleagues have their own role, task and specialism and thus make their contribution to safeguard the financial system and our customers without unnecessarily burdening them.

For example, the Customer Due Diligence (CDD) department ensures that we have a clear picture of who our customers are, what the nature of their business is, where the money comes from and where it goes. This helps us, for example, to prevent malicious parties from opening a bank account.

In addition to CDD, we also conduct transaction monitoring. This is performed among others by our experts, who are trained to recognize unusual transactions that could indicate abuse of the system. They do this by assessing both historical and current transaction data.

We work on thematic investigations through FEC Investigations. This allows us to recognize existing or future patterns and contribute to exposing criminal networks. We closely cooperate with other private and public parties.

Finally, there are various departments that work together to ensure that colleagues in areas such as CDD and transaction monitoring can do their jobs better and better. For example, FEC-Tech, where we are constantly investigating how we can use technological innovation to improve the work of our colleagues, with the aim of protecting customers and increasing the effectiveness and efficiency of our processes.