QR code scams
A QR code makes it even easier to pay using the Rabo App. Unfortunately, criminals know this too. They come up with ways to take advantage of that convenience. Check out this page to know what to look out for when making a payment using a QR code. This reduces the risk of abuse.
Transfer and receive payments using a QR code
QR means Quick Response. It’s like a square-shaped barcode. The code can contain a link to all kinds of things: a website, phone number or location. And to the Rabo App that allows you to quickly make a payment. Scan the code with your phone or tablet and pay. Or you can create your own QR code to send a payment request to another person.
Avoid abuse by QR code scams
The most important tip we can give you is that if you don't trust the QR code, don’t use it to make a payment.
People with bad intentions often try and get you to make a payment quickly. It means you don’t have time to check that everything is legitimate. So, pay attention to the following:
QR codes in other messages
Criminals do not only use QR codes for payment requests. They also include QR codes in letters and emails. For example, you would need to scan a QR code to request a new card. Rabobank will never ask you to do this. Pay particular attention if a QR code in an email or letter takes you to a website where you need to enter your details, such as your bank details and codes.
Report fraud
Do you feel something is definitely not right? Please report it.