Your account information available every day

The migration of your electronic account statements and file formats on calendar day basis is postponed. The change will be implemented on the 13th of March 2019. This means that from that moment onwards you will be able to view your payment transactions from the previous calendar day every day, even on weekends and holidays.

You will be informed about the progress of the change to calendar day via this page. .

Frequently asked questions

Why are you going to send me account information every day?

Payments are increasingly being made 24/7. Which means there is a growing demand for up-to-date information on submitted payment orders and the corresponding entries. From the beginning of 2019 you will be able to receive money at any time of the day (24/7) by means of Instant Payments. The money will then reach the beneficiary's account within seconds. With account information provided on a daily basis, you will be able to view your payment transactions earlier.

What is changing?

  • You will be able to receive account statements and download formats every day for the previous calendar day.
  • We are discontinuing accounting days based on working days from 19.00 to 19.00. After the change an accounting day will include all entries from 00.00 to 24.00 on a daily basis.

What are the advantages?

  • You will no longer have to wait until Tuesday to see your entries from the weekend. For example, you will be able to download your Saturday statements on Sunday and your Sunday statements on Monday.
  • As we will provide account information on a daily basis, we are prepared for Instant Payments in 2019.
  • The account information matches the information on the annual financial summary and the precompleted tax return.

Will there be any change in the way my payment orders are processed?

No, there will be no change in the processing of payment orders. The change only concerns the provision of account information.

What do I need to take into account on the changeover day?

On Wednesday 13 March we will close the old accounting day and switch to calendar days. That means that on Thursday 14 March you will receive a once-only statement showing entries from Tuesday 12 March 19.00 till Wednesday 13 March 24.00 Therefore, once only, your account statement will contain entries over a period of 29 hours.

After the changethe cleared balance will be calculated based on the entries of the previous calendar day. This may have an impact on the cleared balance.

I still use RCM on 13 March 2019. What do I need to take into account?

The electronic account statements and file formats will not migrate to calendar day. You can see the transactions until 19:00 of the previous day. The transactions after 19.00 are available a day after or after the weekend/ holidays.

When you migrate to RIB Pro or Rabo Direct Connect (RDC), you automatically switch to calendar days. All your electronic account statements will show transactions from 00.00 until 24.00. You also have 24/7 online insight into your transactions, including weekends and holidays.

Do I need to make any changes to my accounting package?

You receive individual account statements and file formats for every day, even on weekends and holidays. Your accounting package has to be able to handle file formats on an everyday basis, including acalendar day in the weekend.

Contact your accounting package vendor to find out about any impact on your accounting package.

Which products will show entries from 00.00 to 24.00 in the new situation?

  • End-of-day download formats (CAMT.053 and MT940 Structured)
  • Paper statements
  • Electronic statements (PDF)
  • Intraday download formats (CAMT.052 and MT942 Structured)*
  • CSV for customers with a business agreement*
  • The end-of-day balance and the cleared balance will be calculated on the basis of calendar days

    *Depending on the period you have selected.

What products based on calendar days are already available?

  • Electronic account statements for private customers
  • Consulting Rabobank Internet Banking
  • Annual financial summary
  • Precompleted tax return

Will the file format remain unchanged?

Yes, the file formats will remain unchanged.