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Your account information available every day

At the beginning of 2020, the last customers that worked with RIB Pro for downloads received their electronic account statements and file formats on a calendar day basis. These customers are able to view their payment transactions from the previous calendar day every day, even on weekends and holidays.

Only the deliveries of accounting information via the SWIFT-FIN route are still based on the on book days instead of on calendar days. This customer group will also be migrated. The date on which this migration takes place and the changes it entails will be communicated separately to this customer group.

Nederlands

Frequently asked questions

Why are you going to send me account information every day?

Payments are increasingly being made 24/7. Which means there is a growing demand for up-to-date information on submitted payment orders and the corresponding entries. From the beginning of 2019 you will be able to receive money at any time of the day (24/7) by means of Instant Payments. The money will then reach the beneficiary's account within seconds. With account information provided on a daily basis, you will be able to view your payment transactions earlier.

 What is changing?
You will be able to receive account statements and download formats every day for the previous calendar day.We are discontinuing accounting days based on working days from 19.00 to 19.00. After the change an accounting day will include all entries from 00.00 to 24.00 on a daily basis.
What are the advantages?
You will no longer have to wait until Tuesday to see your entries from the weekend. For example, you will be able to download your Saturday statements on Sunday and your Sunday statements on Monday. As we will provide account information on a daily basis, we are prepared for Instant Payments in 2019. The account information matches the information on the annual financial summary and the precompleted tax return.
Will there be any change in the way my payment orders are processed?

No, there will be no change in the processing of payment orders. The change only concerns the provision of account information.

 What do I need to take into account on the changeover day?

End-of-day reports sent via the SWIFT-FIN route are the last account statements that are converted to calendar day. Some things will change on the changeover day. To explain this, we take the fictitious migration date September 1. If the migration date is the 1 of September, this means that:

  • You will receive the last account statement according to the old method on September 1st.
  • You will receive an once-only account statement on September 2nd that contains bookings over a 29 hour period: from 19:00 (August 31) until 24:00 (September 1st).
  • From 3 September, you will receive an account statement every calendar day of the day before, 00:00 to 24:00.

After the change the cleared balance will be calculated based on the entries of the previous calendar day. This may have an impact on the cleared balance.

 At what time are end-of-day reports sent (SWIFT-FIN)?

Every night (7 days a week) we send the end-of-day report immediately after 01:00 in the form of an MT940 on the calendar day of the day before (so Monday 01:00 from Sunday, etc.).

There is one exception: the MT940 from a Saturday will be delivered on a Sunday shortly after 10:00 due to a weekly maintenance moment at SWIFT.

 Do I need to make any changes to my accounting package?

You receive individual account statements and file formats for every day, even on weekends and holidays. Your accounting package has to be able to handle file formats on an everyday basis, including acalendar day in the weekend.

Contact your accounting package vendor to find out about any impact on your accounting package.

 Which products will show entries from 00.00 to 24.00 in the new situation?
End-of-day download formats (CAMT.053 and MT940 Structured)Paper statementsElectronic statements (PDF)Intraday download formats (CAMT.052 and MT942 Structured)*CSV for customers with a business agreement*The end-of-day balance and the cleared balance will be calculated on the basis of calendar days 

*Depending on the period you have selected.
What products based on calendar days are already available?
Electronic account statements for private customersConsulting Rabobank Internet BankingAnnual financial summaryPrecompleted tax return
Will the file format remain unchanged?

Yes, the file formats will remain unchanged.