Your account information available every day

On 11 December the last customers will receive their electronic account statements and file formats on a calendar day basis. This means you will be able to view your payment transactions from the previous calendar day every day, even on weekends and holidays.

You will be informed about the progress of the change to calender days via this page. 

Frequently asked questions

Why are you going to send me account information every day?

Payments are increasingly being made 24/7. Which means there is a growing demand for up-to-date information on submitted payment orders and the corresponding entries. From the beginning of 2019 you will be able to receive money at any time of the day (24/7) by means of Instant Payments. The money will then reach the beneficiary's account within seconds. With account information provided on a daily basis, you will be able to view your payment transactions earlier.

What is changing?
You will be able to receive account statements and download formats every day for the previous calendar day.We are discontinuing accounting days based on working days from 19.00 to 19.00. After the change an accounting day will include all entries from 00.00 to 24.00 on a daily basis.
What are the advantages?
You will no longer have to wait until Tuesday to see your entries from the weekend. For example, you will be able to download your Saturday statements on Sunday and your Sunday statements on Monday. As we will provide account information on a daily basis, we are prepared for Instant Payments in 2019. The account information matches the information on the annual financial summary and the precompleted tax return.
Will there be any change in the way my payment orders are processed?

No, there will be no change in the processing of payment orders. The change only concerns the provision of account information.

What do I need to take into account on the changeover day?

On Wednesday 11 December we will close the old accounting day and switch to calendar days. That means that on Thursday 12 December you will receive a once-only statement showing entries from Tuesday 10 December 19.00 till Wednesday 11 December 24.00 Therefore, once only, your account statement will contain entries over a period of 29 hours.

After the change the cleared balance will be calculated based on the entries of the previous calendar day. This may have an impact on the cleared balance.

Do I need to make any changes to my accounting package?

You receive individual account statements and file formats for every day, even on weekends and holidays. Your accounting package has to be able to handle file formats on an everyday basis, including acalendar day in the weekend.

Contact your accounting package vendor to find out about any impact on your accounting package.

Which products will show entries from 00.00 to 24.00 in the new situation?
End-of-day download formats (CAMT.053 and MT940 Structured)Paper statementsElectronic statements (PDF)Intraday download formats (CAMT.052 and MT942 Structured)*CSV for customers with a business agreement*The end-of-day balance and the cleared balance will be calculated on the basis of calendar days 

*Depending on the period you have selected.
What products based on calendar days are already available?
Electronic account statements for private customersConsulting Rabobank Internet BankingAnnual financial summaryPrecompleted tax return
Will the file format remain unchanged?

Yes, the file formats will remain unchanged.