Your account information available every day

From the fourth quarter of 2018 you will receive your electronic account statements and file formats on a calendar day basis. That means you will be able to view your payment transactions from the previous calendar day every day.

You will be informed about the progress and the moment of the change to calendar day through this page.

Frequently asked questions

Why are you going to send me account information every day?

Payments are increasingly being made 24/7. That means there is growing demand for up-to-date information on submitted payment orders and the corresponding entries. From the beginning of 2019 you will be able to recieve money at any time of the day (24/7) by means of Instant Payments. The money will then reach the beneficiary's account within seconds. With account information provided on a daily basis, you will be able to view your payment transactions earlier.

What is changing?

  • You will be able to receive account statements and download formats every day for the previous calendar day.
  • We are discontinuing accounting days based on working days from 19.00 to 19.00. After the changeover an accounting day will include all entries from 00.00 to 24.00 on a daily basis.

What are the advantages?

  • You will no longer have to wait until Tuesday to see your entries from the weekend. For example, you will be able to download your Saturday statements on Sunday and your Sunday statements on Monday.
  • As we will provide account information on a daily basis, we are prepared for Instant Payments in 2019.
  • The account information matches the information on the annual financial summary and the precompleted tax return.

Will there be any change in the way my payment orders are processed?

No, there will be no change in the processing of payment orders. The change only concerns the provision of account information.

What do I need to take into account on the changeover day?

  • After the changeover we will close the old accounting day and switch to calendar days. That means you will receive a once-only statement showing entries from 19.00 on the previous calendar day to 24.00 on the current calendar day. Therefore, once only, your account statement will contain entries over a period of 29 hours.

    Example: If the changeover takes place on a Tuesday, you will receive information on Wednesday covering the period from Monday 19.00 to Tuesday 24.00.
  • After the changeover the cleared balance will be calculated on the basis of the entries on the previous calendar day. This may have an impact on the cleared balance.

I use RCM, what will change?

The electronic account statements and file formats will not migrate to calendar day. You can see the transactions until 19:00 of the previous day. The transactions after 19.00 are available a day after or after the weekend.

When you migrate to RIB Pro or Rabo Direct Connect (RDC), you automatically switch to calendar days. All your electronic account statements will show transactions from 00.00 until 24.00. You also have 24/7 online insight into your transactions, including weekends and holidays.

Which products will show entries from 00.00 to 24.00 in the new situation?

  • End-of-day download formats (CAMT.053 and MT940 Structured)
  • Paper statements
  • Electronic statements (PDF)
  • Intraday download formats (CAMT.052 and MT942 Structured)*
  • CSV for customers with a business agreement*
  • The end-of-day balance and the cleared balance will be calculated on the basis of calendar days

    *Depending on the period you have selected.

What products based on calendar days are already available?

  • Electronic account statements for private customers
  • Consulting Rabobank Internet Banking
  • Annual financial summary
  • Precompleted tax return

Will the file format remain unchanged?

Yes, the file formats will remain unchanged.

Do I need to make any changes to my accounting package?

This depends on your accounting package and how you manage your accounts. Contact your accounting package vendor to find out about any impact on your accounting package.