Suspected debit card fraud

Do you think that your debit card may have been used fraudulently? Prevent further fraud by temporarily blocking your card. That gives you time to calmly find out what happened.

What to do if you suspect fraud

Were you able to temporarily block your card? Then take a moment to check what happened. You may still be able to explain that unfamiliar transaction. If something really does not look right, contact us. We will look into what happened together.

Do you think someone may be able to use your debit card, but you do not see an incorrect debit card transaction on your account? Then replace your debit card.

Unblock your debit card

Is everything safe and does it all check out? Once your card is unblocked, you can start making payments again using your card and PIN.

Withdraw cash without a debit card

We understand you may need access to cash if your debit card is temporarily blocked or while you are waiting for a new card. Fortunately, you can still make payments without a debit card at Rabobank using your smartphone or smartwatch. Need to withdraw cash? You can use your credit card.

Further reading