How to unblock your debit card
Did you block your debit card yourself? Or did you ask us to block it for you? Then follow these steps. You can only unblock your debit card online if you can log in without a Rabo Scanner.
- Click on ''Unblock your debit card'' below
- Move the switch to the right
This will change ''Debit card is blocked'' to ''Debit card is active''. Your debit card is now unblocked.
Step-by-step guide to unblock your debit card
In most cases, you can unblock your card yourself. First check which card you have.
An incorrect PIN has been entered too many times
What if you entered the wrong PIN in the Rabo Scanner three times?
Your debit card is blocked. Follow the steps below to unblock it.
Start at step 1 if you have a Maestro debit card.
Start at step 3 if you have a Mastercard or Visa debit card.
- Click on Block and unblock your debit card and log in.
You can only log in without a Rabo Scanner. - Move the switch until it turns white to block your card.
Move the switch again until it turns green to unblock your card. - Go to a Geldmaat ATM to unblock your debit card.
You can also do this at most other ATMs in the Netherlands and Europe. More and more ATMs outside Europe also support this. - Select Request balance to unblock your debit card.
- You can also unblock your debit card by withdrawing cash.
Please be aware that withdrawal costs may apply.
Still know your PIN? You can use your debit card right away.
Forgotten your PIN? Request a new one.
If you cannot unblock your debit card abroad, wait until you are back in the Netherlands and use a Geldmaat ATM.
Unable to log in? Please contact us.
What if you have entered the wrong PIN at an ATM three times?
If you have entered the wrong PIN at an ATM three times, unblock your debit card yourself in Rabo Online Banking on your computer or in the Rabo App.
What happens if you enter the wrong PIN three times at a POS terminal?
Your debit card is blocked. Follow the steps below to unblock it.
Start at step 1 if you have a Maestro debit card.
Start at step 3 if you have a Mastercard or Visa debit card.
- Click on Block and unblock your debit card and log in. You can only log in without a Rabo Scanner.
- Move the switch until it turns green. Your debit card is now unblocked.
- Go to a Geldmaat ATM to unblock your debit card.
You can also do this at most other ATMs in the Netherlands and Europe. More and more ATMs outside Europe also support this. - Select Request balance to unblock your debit card.
- You can also unblock your debit card by withdrawing cash.
Please note that withdrawal costs may apply.
Still know your PIN? You can use your debit card right away.
Forgot your PIN? Then request a new one.
If you cannot unblock your debit card abroad, wait until you are back in the Netherlands and use a Geldmaat ATM.
Unable to log in? Please contact us.
Request a new PIN
Forgotten your PIN? It happens. Request your PIN online free of charge. It will be sent to you by post for security reasons.
Activate new debit card
If you have received a new debit card but it is not working, you probably only need to activate it.