Check your payment account
Check the digital or paper bank statements at least every two weeks. Check whether there are any transfers for which you have not given permission. If you see something strange, please contact us.
Check your digital or paper bank statements
Do you use Rabo Online Banking or the Rabo App? Take the time at least once every two weeks to check your bank statements. Do not just check your balance, but also who is debiting money and for what reason. For example, subscriptions and fixed charges. What if you discover an incorrect amount has been debited from your account? You can easily resolve it by reversing the transfer. If you see a suspicious debit, please report it to us immediately.
Do you receive paper bank statements? Check them carefully and make sure they are correct. Check your bank statements within two weeks of receiving them. If you see a suspicious debit, please report it to us immediately.
Check your payment account regularly
It’s a good idea to regularly check the amounts credited to and debited from your account. By regularly checking your bank statements, you know what amounts are being debited and by whom. If you see something suspicious, you can react right away and make sure you don’t lose a lot of money.
The 5 security rules
Don’t make it easy for criminals. Learn how to protect yourself from scammers. Always observe the 5 security rules.