Updates Rabo Internet Banking

Rabobank constantly updates Rabo Internet Banking (Professional). See what will change for you.

What has changed for you?

Insight in your balance history

The Balance History provides an actual insight in all business payment accounts of your company. This gives you more financial insight and overview for a period of 31 days and 1, 2 or 5 year in the past. The Balance History provides insight in:

  • The balance of the account at the end of the concerning day or month.
  • The total of incoming and outgoing payments per day or per month.
  • The credit facility if you have one.

In the Balance History there will only be accounts that hold the name of the company with which you are logged in. Any private accounts or accounts of other companies which are concluded in the agreement, are not shown.

For the time being the Balance History is only available in Rabo Internet Banking business edition. At a later time it will also be available in the App and in Rabo Internet Banking Professional. You find this new possibility via the menu of Payment & Savings – Account overview – menu option Balance History.

View your balance history

Compress transactions in account and daily statement

With Compress transactions you can compress credited transactions of the same product into a single booking when you download your account and daily account statement. Your Account and Daily Account will be more concise if you receive a lot of booked transactions of the following products:

  • iDEAL
  • Accept Giro
  • cancelled Euro Direct Debits

You activate this option in Payment & Savings – Self service – Internet and mobile banking - Compress transactions. Subsequently you can indicate on the page ‘Download transactions’ which transactions you wish to compress when you want to download an Account or Daily Account Statement.

Shortly you can also compress transactions in the Transaction overview.

Value Balance in end-of-day download formats

We have added the field ‘Value Balance’ to the end-of-day download formats in Rabo Internet Banking Professional. We deliver these optional fields in the file formats MT940 Structured and CAMT053. You will have insight into the currency balance per book date and their currency balance in the future. We advise you to check whether your accounting package can process the relevant fields.

Read more about the changed file formats

BTL91 via Order files

In Rabo Internet Banking Professional you now can import the BTL91 files via both ‘Order files’ as ‘Other payment files’. If you used to import BTL91 via ‘Other payment files’ and are going to import via ‘Order files’, you will notice the following differences:

  • Place 2nd signature isn’t per payment but per batch.
  • After importing you can view the payments per batch.
  • You can download a PAIN.002 file for rejected payments in a BTL91 file.

The possibility to import via ‘Other payment files’ will expire shortly. The menu option will remain available to view the previously imported files. As of May 1, 2019 you cannot use BTL91 any longer. To import payment files we advise you to use the format PAIN001.001.03.

What is going to change for you?

Address details of payers no longer available

If you are using address details of payers to reconcile incoming payments with outgoing invoices in your accounts, please be advised that - starting from 1 January 2019 - we will no longer provide the address details of payers in our download formats. This decision has been agreed between all Dutch banks. This step may have implications for the administrative processing of your incoming payments.

How does this affect you?

  • Starting from 1 January 2019, incoming payments into your account will no longer specify payer address details. This applies to download formats CAMT.052, CAMT.053, SWIFT MT940 Structured and SWIFT MT942 Structured.
  • Check to see if your accounting software correctly processes your incoming payments, even where no customer address details are stated. For further details, please speak to your software supplier.
  • Consider alternative payment methods, such as direct debits, iDEAL (with or without QR code) or payment requests. This will enable you to establish the payment reference of each payment yourself, whilst increasing the likelihood of automated processing of these payments in your accounts.

Find out more about receiving money and our payment methods

Calendar day

In the second half of 2018 we will deliver your digital accountstatements per calender day, 365 days per year. With this you can do your administration per calendar day. Maybe your accounting package needs adjustment. Please contact your accounting package supplier to determine the impact on your adminstration.

Phasing out BTL91

As of May 1, 2019 you can no longer use BTL91. For payment orders you can use the format Generic Payment File (PAIN.001). We advise you to you use the format Generic Payment File already.

Read more about the differences between BTL91 and Generic Payment File

Overview of all changes

April 2018

Below are the changes that have taken place in Rabo Internet Banking.

Transaction information for an iDEAL payment

After an iDEAL payment you will now get extra information such as the complete account number and pass number of the pass with which the payment is done. The information can be found in the description of the iDEAL payment in your Transaction overview and on your Account statement, Daily account statement and other download formats. This applies to internet banking and the App. You can easy find out who made the iDEAL payment. This was a much heard wish which we have fulfilled.

Insight in your balance history

The Balance History provides an actual insight in all business payment accounts of your company. This gives you more financial insight and overview for a period of 31 days and 1, 2 or 5 year in the past. The Balance History provides insight in:

  • The balance of the account at the end of the concerning day or month.
  • The total of incoming and outgoing payments per day or per month.
  • The credit facility if you have one.

In the Balance History there will only be accounts that hold the name of the company with which you are logged in. Any private accounts or accounts of other companies which are concluded in the agreement, are not shown.

For the time being the Balance History is only available in Rabo Internet Banking business edition. At a later time it will also be available in the App and in Rabo Internet Banking Professional. You find this new possibility via the menu of Payment & Savings – Account overview – menu option Balance History.

View your balance history

Compress transactions

With Compress transactions you can compress credited transactions of the same product into a single booking when you download your account and daily account statement. Your Account and Daily Account will be more concise if you receive a lot of booked transactions of the following products:

  • iDEAL
  • Accept Giro
  • cancelled Euro Direct Debits

You activate this option in Payment & Savings – Self service – Internet and mobile banking - Compress transactions. Subsequently you can indicate on the page ‘Download transactions’ which transactions you wish to compress when you want to download an Account or Daily Account Statement.

Shortly you can also compress transactions in the Transaction overview.

March 2018

Below are the changes that have taken place in Rabo Internet Banking.

Value Balance in end-of-day download formats

We have added the field ‘Value Balance’ to the end-of-day download formats in Rabo Internet Banking Professional. We deliver these optional fields in the file formats MT940 Structured and CAMT053. You will have insight into the currency balance per book date and their currency balance in the future. We advise you to check whether your accounting package can process the relevant fields.

Read more about the changed file formats

BTL91 via Order files

In Rabo Internet Banking Professional you now can import the BTL91 files via both ‘Order files’ as ‘Other payment files’. If you used to import via ‘Other payment files’ and are going to import via ‘Order files’, you will notice the following differences:

  • Place 2nd signature isn’t per payment but per batch.
  • After importing you can view the payments per batch.
  • You can download a PAIN.002 file for rejected payments in a BTL91 file.

The possibility to import via ‘Other payment files’ will expire shortly. The menu option will remain available to view the previously imported files. As of May 1, 2019 you cannot use BTL91 any longer. To import payment files we advise you to use the format PAIN001.001.03.

February 2018

Below are the changes that have taken place in Rabo Internet Banking.

New import format

There is a new format to import your payments: Generic Payment File. The Generic Payment File is a format that is suitable for multiple types of payments. This payment order file may contain batches with Euro payments, Urgent payments and World payments. The payment initiating format is pain.001.001.03 (the current payment initiating format for Euro payments). The Generic Payment File is a good substitution for the format BTL91. The format BTL91 expires as per 1-5-2019. The benefits of Generic Payment File are:

  • Multiple batches with multiple types of payment in one batch
  • You receive rejections in PAIN.002-format via your connection with the Rabobank

Read more information about Generic Pain

Euro files is now called Order files

In Rabo Internet Banking Professional the name of ‘Euro files’ has changed to ‘Order files’. From now on you import your files via Payment & Savings, menu option ‘Order files’.

January 2018

Below are the changes that have taken place in Rabo Internet Banking.

Audit trail authorisations

You can download an overview of the current and given authorisations in the past. The overview contains the audit trail of a specific period for the following data:

• The general information about the agreement. These are the changes of the set limits in your agreement.
• The account authorisations per user.

The overview can be requested for a maximum period of two months. The audit trail is available from June 2017. You can download an authorisation overview via Self service – Authorisations – Authorisation overview.

Daily account statement for savings account

You can download a daily account statement for your savings account too. It was already possible for account statements. There have also been some small changes in the layout of the pdf of both the account statement as well as the daily account statement. The content is still the same. You can download the statements via Payment & Savings – Download transactions.

Place 2nd signature

In Rabo Internet Banking Professional the page ‘Place 2nd signature’ is renewed. The page has a different look and feel and the layout is clearer. In addition the ascription of the account or alias has been added.

New download format CSV

A new download format is available: CSV (.csv). This download format replaces the download format ‘Text file comma separated’ (.txt) which expires per 2018-09-01. The download format CSV allows you to download statements:
- From last download
- Specific month
- Specific date range
- Last closed book day
- Last download within current book day The download format can be used to export the data to Excel. You can find the new download format via Payment & Savings – Download transactions.

Do you want to know if the new CSV format is supported bij your accounting software? Please contact the supplier of your accounting software.

Click here to read more about CSV

Copy account authorisations and limits

For a user you can copy the set account authorisations and limits from an account to one or more accounts. As a result you can arrange the settings for multiple (new) accounts in one go. Accounts that are not yet linked to the user will be added after copying and saving, with the chosen authorisations and limits. You can choose to select the option all ‘Coupled accounts’ or all ‘Uncoupled accounts’. Copying the account authorisations and limits is possible for active current accounts in euros.

You can copy the account authorisations and limits to all types of accounts so also to an account in foreign currencies.

You set the account authorisations and limits via Authorisations – Users and authorisations – select the user – tab ‘Account authorisations’. Choose the button with the three dots beside the account to be copied.

December 2017

Below are the changes that have taken place in Rabo Internet Banking.

Overview of Balance overview

You can make an overview of your balance groups. Via Statements & Savings – Balance-overview is it possible to request the overview with the option ‘export to csv’The overview opens in Excel in a comma separated format.

November 2017

Below are the changes that have taken place in Rabo Internet Banking.

Download transactions is renewed

Download transactions has a new look. The sequence of the options for making a download is more logical. The content has not changed: you still have the same download formats as before. Also the specifications of the download formats have not changed.

The help information is relocated . You can find it at the bottom of the page of Download transactions. The help information answers the most frequently asked questions. It also offers links to demo’s and more product information.

September 2017

Below are the changes that have taken place in Rabo Internet Banking.

Euro-files

Euro-files is renewed. From now the approved batches in partially rejected files can be send. It is also easier to view the details of a batch. We have also changed:

  • New look & feel
  • Signing period to place first signature is 14 calendar days (was 90 calendar days)
  • Signing period to place second signature is 7 calendar days (was 3 calendar days)
  • Possible to import larger files
  • Introduction of the status ‘Partially rejected’
  • Introduction SHA 256 as an additional control number
  • View batch
  • Improved error handling

Your balance visible with iDEAL payments

From now on the balance information and maximum spending amount for your accounts will be shown when buying goods and services by using iDEAL. It shows you immediately the amount you can spend.

Do you use Rabo Internet Banking Professional? Balance information is missing if the user is not authorized to view the balance details. This does not necessarily have consequences for the iDEAL payment. The user can sign the iDEAL payment if he has received signing rights for the selected account and the balance is sufficient.

Payment Address book

The address books of both Rabo Banking App as Rabo Internet Banking will be combined. Between September 18 and October 13 the address book in Rabo Internet Banking will be supplemented with the address book of your Rabo Banking App. From that moment on both address books will contain the same addresses.

Do you have Rabo Internet Banking Professional? The payment address book of the Rabo Banking App will contain the same addresses at a later time.

Copy user added in Authorisations

In response to the feedback we received, we adjusted the module Authorisations. Now it is possible to copy generic authorisations, accounts, account authorisations and product authorisations to one or more other users. This possibility is only available for an Owner, AdministratorPlus and an Administrator who can change the signing limits.

Also the download authorisations overview is expanded with the possibility to download an overview based on account groups.

The IBAN-Name Check

To make your online payments easier and safer, we introduce the IBAN-Name Check. If the beneficiary’s name is other than the name known to the bank, you will see a message. The IBAN-Name Check helps to prevent fraud and mistakes with online payments. If you want to transfer money and the name you filled in with the IBAN is different than the name that is known to the bank, you will see a message. You can check (again) if you are transferring to the correct account number. The IBAN-Name Check only works for the Dutch IBAN current and savings account numbers in euros.

Company name on your invoices
If your client enters your company name and IBAN here, there will be a check. The name will be compared with the name that is known to us and with the tradenames that you registered with the Chamber of Commerce. If the name deviates, we will show you the name that belongs to the IBAN. Your client can perform the payment as planned or abort. The avoid unnecessary inquiry, it is important to verify if the name on your invoices matches with your registered tradename or the registered name with us.

Read more about the IBAN Name Check (Dutch)

August 2017

Below are the changes that have taken place in Rabo Internet Banking.

Changes in New payment order and Euro Direct Debit

As of August 28 if you choose ‘Save, new order’ after you created a new payment order, the last chosen ‘From account’ will be selected. Also, the last chosen Euro Direct Debit contract will be selected after choosing ‘Save & create another direct debit’. For both screens the field ‘End-to-End ID’ has been added. Here you can enter a unique reference to the order. The optional reference may be alphanumeric and has a maximum of 35 positions. The beneficiary/debtor can find this reference on his bank statement. Besides changes in the order of the fields on the screen of Euro Direct Debit you are able to change the business code of the CreditorID. With the business code (ZZZ) you can recognize which department has initiated the direct debit. The code is for your own administration. The default is set in ZZZ.

Changes in Send payment orders

Since August 28 the screen ‘Send payment orders’ has a new look and feel in and is more user-friendly:

  • The screen for signing payments is now opening in a popup.
  • Extra information had been added to the screen, such as a counter on the number of selected orders and the description for each payment order.
  • When you click on the plus sign of an order, you can see who made the last change and when and the entered End-to-End ID.

Cash deposit notification for multiple accounts

From now on the users can deposit for multiple accounts in your agreement. Previously, the money could only be deposited for a single account. The cash deposit agreement that every user may use, can be selected via Authorisations – Product authorization. A user can notify a cash deposit for an account if this account is linked in Account authorisations.

July 2017

Below are the changes that have taken place in Rabo Internet Banking.

Importing and processing Euro-files

To improve and expand our service there are going to be a lot of changes in Rabo Internet Banking Professional. One of the changes is importing and processing of payment and direct debit files. Because of this, a stricter check on the validity and accuracy of the files is required. The file being imported has to measure up to the specifications as indicated on www.rabobank.nl/seb (Dutch), section ‘Initiatieformaten’. These specifications have not been changed in substance.

Read how they will affect your business and how best to prepare

New role ‘AdministratorPlus’ for Authorisations

There is a new role for Rabo Internet Banking Professional (RIB PRO) Authorisations. This is the rile of AdministratorPlus. The AdministratorPlus has the same rights as the Owner in the Rabo Internet Banking Professional Agreement, with the exception of being able to conclude new agreements and change or end existing agreements. An AdministratorPlus has full access to all authorizations for (external) accounts and products in the agreement. He can add a user (Officer) and assign administrator rights (Administrator). He may also request a Rabo OnlineKey for a user. An AdministratorPlus can only be entered, modified and deleted by the bank.

View the Leaflet RIB Pro Authorisations and limits

Four-eyes principle in Authorisations

Rabo Internet Banking Professional allows you to manage the authorisations of the users in your agreement without the bank's intervention. In order to reduce possible risks of fraud, you can apply a four-eyes principle when setting and changing generic and account authorisations of users. Under the four-eyes principle, changes made by an Owner, AdministratorPlus or Administrator have to be approved by another Owner, AdministratorPlus or Administrator.

The four-eyes principle applies to:

  • Changes of generic authorisations
  • Changes of account authorisations
  • Add and remove accounts on account authorisations
  • Generic authorisations and account authorisations when a user is copied

At your request, your bank can set the four-eyes principle for managing the authorisations.

View the Leaflet RIB Pro four-eyes principle for Authorisations