Examples of phishing
Criminals use fake messages to ‘fish’ for your personal data, called phishing. Check out the examples of phishing messages on this page, where you can discover the tricks criminals use online to deceive you. However, we don’t have examples of every type of phishing. What if you receive a message that doesn’t resemble any of the examples, but looks suspicious? Do not click on the links and report the message.
Example 1: email request for energy allowance
This is how you know the message is fake:
- To receive the actual allowance you don't need to fill in any details on a website.
- The municipality automatically transfers it to you. They will never ask you to call about your details.
- We will never ask you to transfer money.
Tip: right-click an image to view it larger in a new window.
Example 2: letter about sending a debit card
This is how you know the message is fake:
- The address to which you are asked to send your debit card is not Rabobank's address.
- The explanation in the letter is incorrect: we do not ask you to return your debit card to us.
- The explanation of how to cut your debit card in half does not mean that the chip in the debit card can no longer be used. Want to make a debit card unusable? Always cut right through the chip.
Tip: right-click an image to view it larger in a new window.
Example 3: email about a debit card
This is how you know the message is fake:
- The address from which the email originates is not Rabobank's mail address.
- We will never ask you to apply for a new debit card by phone, email, WhatsApp or text message.
- The link does not take you to a page on Rabobank's website. Check the link by holding the cursor over the text without clicking. On a smartphone, press on the link text until a menu appears containing the real link.
Tip: right-click an image to view it larger in a new window.
Example 4: text message about the Rabo App
This is how you know the message is fake:
- The link does not take you to a page on Rabobank's website.
Phishing: report a fake email or text message
Did you receive an email, text message or WhatsApp message but are not sure if this message was actually sent by us? If you have not opened it or clicked anywhere in the message, you do not usually have to do anything. Are you not sure or did you click on a link? Run through our checklist and we explain what you need to do.