Help with credit card issues
Did you lose your credit card?
Has your credit card been stolen?
Is your credit card damaged?
Did you temporarily block your credit card and find it again?
Have you lost your credit card but think you might still find it? Temporarily block it online. This way, you’re sure no one else can use it.
Can’t find your credit card? Block it permanently and request a new one free of charge. You’ll receive your new credit card in the mail within 3 to 5 business days. You’ll also receive a separate letter with your new PIN.
Tip: Do you use this credit card for subscriptions or apps? Payments for these will not be processed while your credit card is temporarily blocked.
Block your credit card permanently in the app and you will receive a new one free of charge. It is important to block your card right away, so you can be sure no one else can use it. You will receive your new credit card in the mail within 3 to 5 business days. You will also receive a separate letter with your new PIN.
Tip: Do you use this credit card for subscriptions or apps? Payments for these will stop as soon as your credit card is blocked. Once you receive your new card, update your card details in your subscriptions and apps. From that moment on, your payments will be processed again.
Request a new credit card free of charge. The fastest way is in the Rabo App. You don’t need to block your damaged card. You’ll receive your new credit card in the mail within 3 to 5 business days. You can keep using your current PIN.
Tip: Is your credit card not damaged but lost or stolen? Block your credit card first.
Unblock your credit card online and you can use it again right away. Only do this if you are sure no one else has access to your card details.